Minimum Viable Podcast #28: Business design
Alžbeta Ivanovičová from Lighting Beetle*: "Business design helps build a competitive edge."
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The new reality shapes how consumers perceive brands. How to stay relevant?
The way people build relationships with brands has dramatically changed over the past five years. Yet, not all brands are keeping up. Our framework Experience identities offers a solution.
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Experience identities: How to react to the new consumer expectations
Download our report revealing the new consumer funnel and find out how to redefine your brand's position on the market through the Experience Identities framework.
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Minimum Viable Podcast #27: Creating better cities
Slavo Oslej from Bratislava City: "Service design is not just about experience but also about efficiency."
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Offboarding: How to end your customer’s journey meaningfully
In today's world, businesses focus on glamorous onboardings but neglect proper endings. The concept of "endineering" explains why offboarding should be equally engaging.
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