Minimum Viable Podcast #20: CX in small organizations
Lucia Čišková from Business Lease: "CX is about creating emotions throughout the customer journey."
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UX Forum: Správa o stave CX na Slovensku
Michal Blažej, Managing Director Lighting Beetle* predstavil na podujatí UX forum výsledky našej štúdie o úrovni zrelosti CX v slovenských firmách.
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Lighting Talks* o tvorbě služeb s velkým dopadem
Připojte se k nám ve středu 20. září 2023 – online nebo osobně – v krásném prostředí Opero v Praze. Vstup zdarma, registrace nutná.
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Video: Lighting Talks* on Impactful Services
Anton Schubert (EY Doberman) and Michal Blažej (Lighting Beetle*) reveal strategies for creating products and services that resonate with new as well as loyal customers.
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Minimum Viable Podcast #19: Customer Experience Maturity
"The level of CX in Slovak organisations has caught up with the global standards over the past year." says Juraj Blichar, Head of Production in Lighting Beetle*
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