Minimum Viable Podcast #23: CX in logistics
Alexander Jančo from Packeta: "Everyone claims to be customer-oriented, but that isn't enough for me. We want to be customer-obsessed."
Read moreAlexander Jančo from Packeta: "Everyone claims to be customer-oriented, but that isn't enough for me. We want to be customer-obsessed."
Read moreNahliadnite do každodenného fungovania najväčšieho slovenského CX štúdia a zistite, ako vyzerá práca Managing Directora Michala Blažeja.
Read moreLucia Ciranová from the Government Office of the Slovak Republic: "When you’re working on something that should be innovative in 2 years, you have to think 15 years ahead"
Read moreLucia Ciranová z Úradu Vlády SR: "Keď teraz robíte niečo, čo má byť inovatívne o dva roky, musíte premýšľať 15 rokov dopredu.”
Read moreWhen designing human-machine interfaces, the context in which the interaction happens is crucial. Car infotainment taught us 5 rules valid for whatever HMI you design.
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