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Here is why you don't fully utilize customer data

Posted by Michal Blažej on April 21st, 2022

Do you think customer centric approach is about mastering UX in the product development phase? We believe the process starts much earlier.

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Experiment Card

Posted by Albert Fourage on April 21st, 2022

Build experiments to validate your assumptions.

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Minimum Viable Podcast #11: Vyspelosť Customer Experience na Slovensku

Posted by Dominika Babulicová on March 23rd, 2022

Stratég a konzultant Michal Blažej: “Polovica slovenských firiem vôbec nepracuje so zákazníkom.”

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Podcast Diagnóza podnikateľ: UX by mal riešiť každý podnikateľ

Posted by Dominika Babulicová on March 23rd, 2022

„Trvá až sedem pozitívnych zážitkov, aby sme vymazali jeden negatívny.“ Aj toto je jedno z ponaučení, ktoré v rozhovore s Editou Angyalovou prezradil náš CEO a stratég Michal Blažej.

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Štúdia o úrovni Customer Experience na Slovensku

Posted by Michal Blažej on February 23rd, 2022

Štúdia od Lighting Beetle* o tom, ako sa firmám na Slovensku darí uplatňovať zákaznícky orientovaný prístup.

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