Resistant stakeholders? Use metrics they already rely on
Getting stakeholders involved in CX initiatives can be an uphill battle. But defining a common interest can accelerate your cross-department efforts.
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Minimum Viable Podcast #18: CX in complex environment
Eva Šípková from Alza: "Our vision is ordering by thought, delivery by teleport."
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10 Commandments of Product Discovery
If you don't want to risk investing thousands of euros in an undesirable or unprofitable functionality, pay enough attention to Discovery – the phase of exploring product ideas.
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Minimum Viable Podcast #17: Exploration
Tomáš Ulej from Martinus: "The Path to the Best Solutions is through Failures."
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Lighting Talks* on CX in culture
Join us on Wednesday, 29 March 2023, online or in person at the newly reconstructed Slovak National Gallery in Bratislava, Slovakia. Free admission, registration required.
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