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Author

Lucia Ciranová

How we helped Martinus bookstores convert undecided customers into readers

Posted by Lucia Ciranová on June 11th, 2026

A case study on how a deep understanding of customer needs increases sales while reducing costs. Discover how we used design sprints and merchandising experiments to create a system that fulfills Martinus’ mission – connecting people with books and encouraging regular reading.

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Ako sme kníhkupectvám Martinus pomohli konvertovať nerozhodnutých zákazníkov na čitateľov

Posted by Lucia Ciranová on June 11th, 2026

Prípadová štúdia o tom, ako pochopenie potrieb zákazníka zvýšilo predaj a znížilo náklady. Zistite, ako sme cez dizajnové šprinty a experimenty vo vystavovaní vytvorili systém, ktorý napĺňa poslanie Martinusu – spája ľudí s knihami a podporuje pravidelné čítanie.

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Budúcnosť kamenných predajní: 4 stratégie pre úspech v digitálnej dobe

Posted by Lucia Ciranová on July 9th, 2025

Kamenné predajne a prevádzky zažívajú krízu identity: potrebujú redefinovať svoju úlohu v marketingovom mixe, tak aby bola obchodne zmysluplná, a zároveň dokázala prilákať digitálne zmýšľajúceho zákazníka.

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The Future of Brick-and-Mortar: 4 strategies for success in the digital age

Posted by Lucia Ciranová on July 9th, 2025

Brick-and-mortar stores are experiencing an identity crisis. To be commercially meaningful while attracting digitally-minded customers, they need to redefine their role in the marketing mix.

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