Author

Kristína Malíková

UX a CX: Prečo jedno bez druhého nestačí

Posted by Kristína Malíková on November 18th, 2025

Zamieňanie CX a UX alebo izolovaná snaha o jedno alebo druhé vedie k neefektívnym investíciám. Sprievodca pomôže rozlíšiť, v čom sa disciplíny líšia a kde sa prekrývajú a ako ich nastaviť tak, aby spoločne maximalizovali dopad na organizáciu.

UX and CX: Why one without the other isn't enough

Posted by Kristína Malíková on November 18th, 2025

Confusing CX and UX or pursuing one in isolation leads to inefficient investments and missed opportunities. This guide helps distinguish how these disciplines differ and overlap, and how to set them up to jointly maximize design's impact on your organization.